Churn Detection & Analysis

The splintering of the broadcast and streaming industries continues apace with new competitors entering the fray every week. Customer churn is a real threat and it is far more expensive to win a new customer than to retain an existing one.

ThinkAnalytics’ churn detection capability applies AI and machine learning techniques to analyze behavioral and subscriber data.

It helps you predict and identify viewers at high risk of churning so you can act quickly to prevent this happening.

Armed with a deep understanding of a particular viewer’s engagement with your service, you can offer personalized promotions that will encourage the viewer to stay.

Glasgow (Head Office)
Parkview House,
6 Woodside Place,
Glasgow, UK
G3 7QF
Tel: +44 (141) 572 3030

Los Angeles
361 Main Street,
Suite 400,
El Segundo,
CA 90245
Tel: +1 (310) 648 8918

Singapore
138 Cecil Street,
09-04 Cecil Court
Singapore 069538

Pune, India
Office 203,
2nd Floor Building 2,
Commerzone, Survey
144/145 Yerwada
Samrat Ashok Path
Pune 411006