Churn Detection & Analysis
The splintering of the broadcast and streaming industries continues apace with new competitors entering the fray every week. Customer churn is a real threat and it is far more expensive to win a new customer than to retain an existing one.
ThinkAnalytics’ churn detection capability applies AI and machine learning techniques to analyze behavioral and subscriber data.
It helps you predict and identify viewers at high risk of churning so you can act quickly to prevent this happening.
Armed with a deep understanding of a particular viewer’s engagement with your service, you can offer personalized promotions that will encourage the viewer to stay.
Glasgow (Head Office)
Parkview House,
6 Woodside Place,
Glasgow, UK
G3 7QF
Tel: +44 (141) 572 3030
Los Angeles
361 Main Street,
Suite 400,
El Segundo,
CA 90245
Tel: +1 (310) 648 8918
London
12 Hammersmith Grove,
Hammersmith
London, UK
W6 7AP
Singapore
138 Cecil Street,
09-04 Cecil Court
Singapore 069538
Pune, India
Office 203,
2nd Floor Building 2,
Commerzone, Survey
144/145 Yerwada
Samrat Ashok Path
Pune 411006
Contact Us
Deep Viewing Insights
Eddie Young
Chairman
In 2001 Eddie Young, along with the management team of ThinkAnalytics, acquired the company from its Nasdaq-listed parent, Gentia. Since then Eddie has led the company’s sales and business strategy.
Eddie has over 25 years in sales and management. In 1990, he established ACS (UK) an enterprise IT consultancy, and sold it to Dell in 2006 to form a significant part of Dell’s European Consultancy Practice. Eddie is also Founder and Chairman of ECS, one of the UK's largest Cloud Services and Digital Transformation companies.
Eddie has a degree in Economics from Aberdeen University and a masters from the University of Natal (SA).
Eddie Young
Chairman
In 2001 Eddie Young, along with the management team of ThinkAnalytics, acquired the company from its Nasdaq-listed parent, Gentia. Since then Eddie has led the company’s sales and business strategy.
Eddie has over 25 years in sales and management. In 1990, he established ACS (UK) an enterprise IT consultancy, and sold it to Dell in 2006 to form a significant part of Dell’s European Consultancy Practice. Eddie is also Founder and Chairman of ECS, one of the UK's largest Cloud Services and Digital Transformation companies.
Eddie has a degree in Economics from Aberdeen University and a masters from the University of Natal (SA).