Stop Subscribers from Churning
Our churn detection capability can help you keep your hard-won subscribers.
After all, it is far more expensive to win a new customer than retain an existing one.
By applying AI and machine learning techniques to analyze behavioral and subscriber data, you can predict which viewers are likely to leave – and act quickly.
With insight into each viewer’s engagement with your service, you can offer personalized promotions that will tempt the subscriber to stay.
Contact Us
Deep Viewing Insights
Eddie Young
Chairman
In 2001 Eddie Young, along with the management team of ThinkAnalytics, acquired the company from its Nasdaq-listed parent, Gentia. Since then Eddie has led the company’s sales and business strategy.
Eddie has over 25 years in sales and management. In 1990, he established ACS (UK) an enterprise IT consultancy, and sold it to Dell in 2006 to form a significant part of Dell’s European Consultancy Practice. Eddie is also Founder and Chairman of ECS, one of the UK's largest Cloud Services and Digital Transformation companies.
Eddie has a degree in Economics from Aberdeen University and a masters from the University of Natal (SA).
With enriched metadata you can merchandize your content better and deliver personalized experiences for individual viewers, boosting engagement.
ThinkMetadata is a fully automated solution that enriches metadata for better discovery and deep personalization in more than 43 languages.
Because ThinkMetadata keeps on top of the ever-changing content items available, there is no need to resort to time-consuming manual classification or rely on third-party services.
Our metadata enrichment capabilities extend to the creation of multiple genres/sub-genres and mood descriptors that capture the intricate nuances of a show, event or movie.
By understanding your content better, ThinkMetadata ensures viewers never miss the chance to watch those important new, big-budget and prime-time programs.
ThinkMetadata is a fully automated solution that enriches metadata for better discovery and deep personalization in more than 43 languages.
ThinkMetadata is a fully automated solution that enriches metadata for better discovery and deep personalization in more than 43 languages.