Viacom18 adds ThinkAnalytics personalized multi-language recommendations to VOOT

Highlights

  • ThinkAnalytics launches on Viacom 18’s OTT platform VOOT
  • Personalized recommendations in seven languages for VOOT’s 37 million monthly active users in India will boost viewer engagement and loyalty
  • Viacom18 expects a significant proportion of future VOOT viewing to come from intelligent search and content recommendations

IBC 2018, London and LA – September 11th, 2018 – Pay-TV and OTT content discovery and viewer analytics vendor ThinkAnalytics™ today announced that Viacom18 in India has gone live with ThinkAnalytics on the ad-funded OTT service VOOT.  VOOT’s 37 million monthly active users now have personalized recommendations in seven languages on the home screen, making it quicker and easier to find content they want to watch.

Viacom18 has also deployed the ThinkComposer UX engine and ThinkEditorial, integrated with the ThinkAnalytics Recommendations Engine, enabling its editorial team to automate and streamline content curation and promotions to better meet KPIs and business goals.

The ad-funded VOOT service offers over 50,000 hours of original, domestic and international content for free. Content includes: COLORS TV, MTV India, Nickelodeon India, a wide range of Bollywood movies, and VOOT Original shows.

The ThinkAnalytics Recommendation Engine uses machine learning and predictive analytics to understand individual viewer preferences and broader viewing trends in real-time and suggests new content, personalized to each viewer. As a result, operators see a substantial uplift in viewer engagement and loyalty.

Mohit Srivastava, Head – Product and Engineering, Viacom18 Digital Ventures, said, “When we saw the data showing how much ThinkAnalytics boosts viewer engagement, we knew it was the right service for VOOT and for our viewers. Having ThinkAnalytics intelligent search and personalized recommendations on the main UI makes it easy for viewers to discover more exciting programs from the wealth of content available on VOOT.

Peter Docherty, Founder and CTO, ThinkAnalytics added, “ By adding ThinkAnalytics personalized recommendations to the VOOT home screen, Viacom18 is once again staying ahead of the innovation curve and offering its large and loyal customer base the ability to find suitable content fast. This represents the very best in personalized entertainment on a significant scale.

For over 15 years ThinkAnalytics has grown to become the leader in content discovery and viewer lifecycle management. By applying advanced machine learning technology and analytics to content discovery, editorial curation, ThinkAnalytics increases viewer satisfaction, boosts engagement across all TV and video content platforms and increases operator ARPU. Viewers’ interests and previous viewing behaviour are analyzed using advanced AI and machine learning techniques to help them find new content they want to watch quickly and easily.

About Viacom18

Viacom18 Media Pvt. Ltd. is one of India’s fastest growing entertainment networks and a house of iconic brands that offers multi-platform, multi-generational and multicultural brand experiences. A joint venture of TV18, which owns 51%, and Viacom Inc., with a 49% stake, Viacom18 defines entertainment in India by touching the lives of people through its properties on air, online, on ground, in shop and through cinema.

About ThinkAnalytics

ThinkAnalytics’ flagship solution is the ThinkAnalytics Emmy® award-winning Content Discovery Platform, the most widely deployed real-time, personalized content and recommendations engine worldwide. More recently, the company has broadened its reach with ThinkInsight, the industry’s first Viewer and Video Insight Platform built specifically to meet the needs of TV operators. ThinkInsight incorporates the ThinkAnalytics Content Discovery Engine, ThinkBigData, ThinkComposer UX engine, ThinkEditorial and ThinkVoice marketing suite of products. It gives TV players a holistic view of their business, with full viewer lifecycle management enabling them to better address key industry KPIs that will help to boost loyalty, ARPU, customer experience and develop new revenue streams.

The company’s customer base of over 80 video service providers serves more than 250 million subscribers worldwide. Customers include: Liberty Global, BBC, Proximus, Cox, Rogers, Sky, Swisscom, Astro, Singtel, TataSky, Viacom18 and Vodafone. The ThinkAnalytics Content Discovery Engine now serves over 3 billion recommendations per day and is available as a cloud service or on premise.

ThinkAnalytics is a private, employee-owned company with offices in UK, USA, Singapore and India.